Is it possible for a manager to also act as a facilitator? Being a phalicator is a very responsible function and not everyone can perform it.
What exactly is facilitation?
Facilitation can be defined as a process in which a facilitator helps a group achieve its goals. The facilitator plays a key role in identifying problems, finding solutions and making important decisions that lead to a solid action plan. It should be noted that facilitation is not consulting or coaching, but is an essential part of effective project management. The primary goal of the facilitator is to help the group find its own solutions to specific challenges and questions. The facilitation process aims to make the group’s work as effective and productive as possible. However, it is ultimately the group that is responsible for achieving the results, and the facilitator merely supports the group in fine-tuning and organizing the entire process.
What skills to develop to be able to lead a team from problem to solution?
Leading a team from the origin of a problem to its solution requires specific skills. The most important of these are:
Empathy – that is, understanding and empathizing with the emotions, thoughts and needs of others. It provides an understanding of how different emotions can affect a team’s ability to solve problems.
Effective communication – requiring both the ability to listen actively and to express suggestions or ideas clearly. Often discussion is helpful and can lead to a deeper understanding of an issue or situation, which provides a more effective solution to the problem.
Effective problem-solving skills – this skill involves assessing problems and developing effective ways to solve them. A person with this skill is able to identify problems, gather relevant information, consider various options and ultimately make an informed decision on how to solve a problem.
Stress management skills – when problems arise, it is important to remain calm and fully focused. A manager must be able to handle pressure and setbacks in order to competently lead his team through difficult situations.
